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Yes, we take all major credit cards and Paypal. We also accept cash USD, Euros and Shillings.
The dollars must be 50 or 100 bills. If you bring small bills the banks exchange rate are very poor so please bring only big notes AND only notes that are new. If the bills are older than 2013 the banks refuse to take them. If the notes are old, torn or written on the bank refuse them as well. If you use creditcard payment we charge you a service fee at 4%
We prefer paypal or cash due to the high bankcharges...
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We can accommodate up to 52 guests so please call us or write to us an e-mail: bandalodge@gmail.com then we can talk and find a solution.
Please read General Terms and Conditions below
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The breakfast is from 8am to 10am. If you need breakfast earlier please talk to the management if they can arrange it for you.
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We have a menucard you can order from. You can find it here: www.banda.dk/our-restaurant
If you are a larger group and you are staying for some days we can arrange a buffet for you for a good price.
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Yes we do. All beds has nets
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You must check out at 10Am and you can check in from 2pm
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Yes, we provide towels for the rooms and for the pool as well. Handsoap is in every bathroom.
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In Uganda these external suppliers are not alway relaiable. Sometimes the internet can be off and then we just have to be patient with "Uganda telecom". If the electricity is off we do have a Battery backupsystem for lights only. That can last for 2-3 days. All sockets are protected with an installed power regular.
The water is rarely off but if it happends. and sometimes townwater can be dirty as well. We have installed a pressurepump for the showers.
We can not be responsible for any external suppliers, mechanic/hardware breakdowns or fault.
Hotel Standard Check-in time is 14.00 hours and check-out time is 10.00 hours.
Early check-in and late check-out are available subject to availability.
Individual Cancellation, No-Show and Amendment Policy: Cancellation made 2 days prior to the arrival date shall not incur any cancellation charges.
Group cancellation (3 rooms and above): Group cancellation made 15 days prior to the arrival date shall incur cancellation charges.
PAYMENT TERMS POLICY
Group bookings: A pre-payment must be paid for group bookings at least 15 days before arrival. The prepayment is at least 30% of the total room rates. If the rooms are canceled 15 days prior to the arrival date the cancellation charge is 30% of the rate.
Payment can be made using cash, credit card, paypal or by deposit in the bank account.
It is mandatory for guests to present valid photo identification at the time of check-in. Such documents can be either an ID Card, a Driver’s License or International passport. Banda reserves the right to refuse check-in in the absence of a valid identification document.
Upon cancellation of booking, the refund of the booking amount will be initiated. The booking amount after deduction of cancellation charges and taxes, as applicable, will be credited into the bank account or paid cash. If the customer has used paypal, the refund will be returned to the paypal account.
Children up-to 4 Years of age can stay free (cribs subject to availability).
STANDARD TERMS AND CONDITIONS
No gatherings and parties of any nature are allowed in the room. The Hotel reserves the right to evict any additional occupants in the room.
This reservation is not transferable.
Banda Lodge reserves the right to send guests away from the Hotel due to their conduct and behaviour or for any other safety, security, medical reasons. This applies in particular, if guests do not observe instructions given by Hotel employees, express themselves in a discriminating manner, harass or endanger other guests.
Guests will not be permitted to compromise the health, safety and security aspects of the Hotel at any point of time.
Guests are bound to produce an original proof of identity at the time arrival in the Hotel
Special terms of offer will be applicable for the respective bookings and in case of conflict, the terms of such special offers will prevail.
Guests are not allowed to bring food and beverage from outside in the Hotel or order food from outside the Hotel.
Banda Lodge undertakes no liability for the shelf life of the food which is taken away to the Hotel after an event at the Hotel or taken outside the Hotel for private consumption.
In case of conflict in the actual bill provided to you after the receipt of services, the terms of the bill will prevail.
All the assets and valuables of the Hotel should be duly maintained adequately and should not be damaged or destroyed. The Hotel has the discretion to levy any charges in future if it is proven beyond doubt that such damage/destruction to the asset of the Hotel (both movable and immovable) have been done or caused by the Guest.
If you have any allergies, sensitivities or intolerance to, but not limited to: a particular fabric, material, cleaning product or food, it is not Hotel’s responsibility to advise Hotel management prior to arrival.
Your valuables can be stored in the Banda lodge safety box on request. In case the items you wish to store are exceptionally valuable you must notify the hotel before storing. The hotel may refuse to store this kind of valuables.
Management and staff work hard to provide a safe and secure environment. We do everything possible to ensure a secure environment is maintained and we ask that our guests do also. Banda Lodge takes no responsibility for any personal possessions that are lost, stolen or misplaced whilst on the premises due to the acts and omissions of the guests themselves.
Lost property found on the premises is logged and kept in a secure location for a period of 1 month. Thereafter items are either disposed of or donated to charity. The Hotel accepts no responsibility for contacting individuals in relation to lost property. Perishable items retrieved from rooms after check out are only held until close of business that day.
Claimed items can be collected from the hotel with valid identification or alternatively the hotel can arrange postage on behalf of the guest at their expense.
Banda Lodge is not responsible for damage or disappearance of vehicles kept in the parking area. Valet parking is always at the Guest’s risk and advise from the Security Team needs to be strictly adhered with by the Guest at the time of checking in. Hotel will not be accountable for loss of any valuables from such parked vehicles.
Banda Lodge reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on this website immediately. Please check the latest information posted herein to inform yourself of any changes.
We do our best to ensure reservation arrangements are satisfactory, however, Banda Lodge does not accept any liability for any loss financial or otherwise, travel delay, injury, damage, additional expenses or inconvenience caused directly or indirectly by any events which are beyond our control. These include, but not limited to, flight delays or cancellations, civil disturbance, defects in vehicles, strikes, theft, acts of terrorism, natural disaster, war, fire, floods, acts of God, acts of Government or of any other authorities, changes to Government regulations, accident to or failure of machinery or equipment, maintenance requirements or industrial action.
The transport to the airport can be provided by a 3rd party as an ancillary service. Banda is not accountable to whatsoever happens to the guests during such transits.
Please contact us at bandalodge@gmail.com Or call us on +256 708 99 18 26 for any assistance.
Banda Lodge ltd
